Terms and Conditions

This is a convenience translation. Only the German version of these terms is legally binding.

1. Scope and provider

These terms apply to all orders via www.vylisae.de. Your contracting party is [Vor- und Nachname / Firma], [Straße und Hausnummer], [PLZ Ort] ("Vylisae").

2. Service

Vylisae creates personalised digital reports (HTML and PDF) based on deterministically calculated numerology numbers and an AI-assisted symbolic interpretation.

Reports are intended solely for self-reflection and entertainment. They are not medical, psychological, therapeutic, legal or financial advice and contain no predictions or assurances about future events. No particular effect or outcome is owed.

3. Conclusion of contract

Product listings are not a binding offer. By completing payment in Stripe Checkout you make a binding offer; the contract is concluded once payment is confirmed. You receive an order confirmation by email.

4. Prices and payment

All prices are final prices in euros including statutory VAT. Payment is processed by Stripe using the payment methods offered there. Voucher codes cannot be redeemed for cash.

5. Delivery

After payment and completion of the short questionnaire in your account, the report is usually delivered within minutes, at the latest within 48 hours, in your account, and you are notified by email.

6. Right of withdrawal

Consumers have a right of withdrawal as set out in the withdrawal information. For digital content, the right of withdrawal expires early once you have expressly agreed that delivery begins before the withdrawal period ends and confirmed your knowledge that you thereby lose your right of withdrawal.

7. Defects and goodwill

Statutory warranty rights apply. If a report is technically faulty, incomplete or not in the chosen language, we will regenerate it free of charge. Contact hello@vylisae.de.

8. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slightly negligent breach of essential contractual obligations, liability is limited to typical, foreseeable damage. Otherwise liability is excluded. Decisions you make on the basis of a report remain your own responsibility.

9. Usage rights

You receive a simple, non-transferable right to use and print your report for private purposes.

10. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers this choice of law applies only insofar as mandatory consumer protection rules of their country of residence are not affected.