Withdrawal Information

This is a convenience translation. Only the German version is legally binding.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us ([Vor- und Nachname / Firma], [Straße und Hausnummer], [PLZ Ort], email: hello@vylisae.de) of your decision by an unequivocal statement (e.g. an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and at the latest within fourteen days of receiving your notice of withdrawal, using the same means of payment you used for the original transaction unless expressly agreed otherwise; you will not be charged any fees for this reimbursement.

Early expiry of the right of withdrawal

For contracts for digital content not supplied on a tangible medium, the right of withdrawal expires once we have begun performance after you expressly consented to performance beginning before the end of the withdrawal period and acknowledged that you thereby lose your right of withdrawal, and we have provided you with a confirmation of the contract.

Model withdrawal form